Incident Management 103: Communications
During an incident there is constant need or desire for information from many stakeholders: Senior Management wants to know what is impacted, what the response is, what the expected outcome is and when operations will be back to ‘normal’. Line managers who are indirectly impacted want to know when they can get back to business-as-usual... read more →
Good Things Come in Threes: eBRP Garners 3rd 2013 BCI Award
Toronto, ON eBRP Solutions Network, Inc. (eBRP) completed the Business Continuity Management version of a cricket or hockey “hat trick” after being named winner of the inaugural BCI European Business Continuity Product Provider of the Year award. This is the 3rd BCI Regional Award garnered by eBRP in 2013. In March, eBRP was named winner.. read more →
eBRP’s Annual User Group Conference
eBRP’s 10th annual User Group Conference (UGC) kicks off Monday June 17th, 2013 at the Sheraton at the Falls hotel in Niagara Falls, NY, with daily sessions and activities through Thursday June 20th, 2013. This year’s UGC will be filled with informative and educational opportunities – including BCM Industry guest speakers, eBRP Customer presentations, breakout groups.. read more →
Data Migration: How-to Guide
You’ve spent years creating Plans and accumulating data in your legacy DRP software. Now you’re no longer sure that old software is capable of providing everything you need. But you assume you face a ‘Hobson’s Choice’: stick with the old legacy software (ugh!), or start all over again (worse!). Your assumptions may be wrong. You.. read more →
Requirements Over Time: The Venus Flytrap of Business Continuity
“Preppers” (those anticipating the end of the world who stockpile guns, food, camouflage gear, bottled water and the like in expectation of Armageddon), have it easy. They simply buy and hoard as much as they can manage. They think they know what will happen – they just don’t know when – so they amass as.. read more →
Business Continuity Management Software – The Clamor for Ease of Use
‘The solution has to be easy to use’. ’Our end-users log in once, maybe twice, a year to update their business continuity plans and their BIAs’. These are statements we often hear, during preliminary discussions, from BCM managers who reach out to us to explore our software solution. One forthright Business Resiliency Manager defined ease-of-use.. read more →
Winner of the Provider of the Year Award in the Middle East
May 30, 2013 Toronto, ON, Canada eBRP Solutions Network, Inc. (eBRP) has been named winner of the Business Continuity Institute (BCI) 2013 Middle East Business Continuity Product Provider of the Year award for its flagship Business Continuity Management software eBRP Suite. The awards ceremony, sponsored by the BCI, was held May 29th at the Middle.. read more →
Business Continuity Management Software – Traction Control
I have worked in the Business Continuity Management industry, in many roles, since 1996. I have been a Disaster Recovery Coordinator for a financial institution, a Business Continuity consultant for several large organizations, a BCM Software designer, a trainer and a BCM industry ‘cheer-leader’. LinkedIn, Twitter and BCM tradeshows are constantly flogging ‘How to get.. read more →
Incident Management – Planning for Incident Response
Business Continuity and Disaster Recovery Plans often rely on assumptions (read more about them here). Some Business Continuity plans are very effective response plans but assume that, during an incident, it will be the only plan invoked. That’s a highly blinkered view. Lessons learned from disaster events such as Super storm Sandy prove that when.. read more →
Incident Management 101 – Assessment
This is the first in a series of articles highlighting the critical components of Incident Management. Every Business Continuity Management program ought to understand the requirements for effective Incident Management, and do the planning needed to assure their organization can respond to any disruption. When an “Incident” occurs, the only information that is immediately known.. read more →