Real-Time Analytics and Dashboards

Informational dashboards are critical for effective Incident Response: Incident Commanders need to understand what resources are available; Executives need to keep their staff informed; Responders need to know when predecessor tasks are completed so they can proceed.


Incident Management

Incident Response programs must achieve business pre-defined recovery time objectives. To do so, Incident Commander must establish command, control and communications throughout the response period. eBRP provides real-time dashboards for stakeholders to monitor, measure and manage the recovery activities.

Monitoring Incident

Recovery Time Objective (RTO) achievement requires that certain ‘critical path’ tasks be executed in a timely fashion to avoid delays. eBRP dashboards display the status of tasks in real-time, and CommandCentre provides Incident Commanders controls to manage task orchestration. Dashboards provide real-time information to manage the overall recovery activities

Actual Recovery Time

Most Plans are created assuming ‘ideal’ conditions, including resource availability and flawless execution. In the real world, task execution can be delayed or shortened -- depending on unanticipated factors. eBRP’s real-time dashboards display planned vs. achievable RTO.

Service Restoration

Plans are designed to recover critical assets or restore essential services. While tracking task and Plan execution, eBRP’s dashboard displays the progress of service restoration in real-time. This enables business stakeholders to schedule resources to restore dependent business functions within acceptable timeframes.


Integrated notification, using email, voice and text*, are leveraged for most automated functions. ‘Review dates’ of Plans, BIAs and other elements trigger automated notification via email. Upon Plan activation, recovery teams and crisis managers can be notified by email, voice or text.
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