Plans are sets of tasks designed to implement response strategies to restore assets or services. Plans for functions can be rolled-up to create departmental plans; departmental plans can be rolled-up into hierarchical site recovery plans. Based on threat perceptions, plans can be aggregated into predetermined scenarios, to be activated concurrently. Those scenarios must allow real-time modification to respond to actual situations that may not match the scenario exactly.

Recovery tasks are assigned to Teams to create a role-based response system. People with similar skills or similar assigned responsibilities are members of a team. When plans are activated, any member of a team can pick-up tasks assigned to their team and complete them. Tasks can be assigned to specific teams/responders based on time-of-day or availability to fit the situation.

The Virtual Emergency Operation Center (V-EOC) functionality of CommandCentre delivers controls to Incident Commanders to adapt plans structures to suit actual circumstances. Commanders can activate or deactivate plans, skip tasks, reassign tasks to available resources and, during an exercise, stop the execution clock as needed.

Effective incident response depends on an accurate Incident Assessment. BIA’s provide the underlying data for those assessments. Objectively-built BIA’s, rely on foundational data from authoritative sources and inputs from business stakeholders. Done properly, BIA’s are essential building blocks that enable understanding the true impacts, casualty chains, current capabilities and available response strategies during any disruption.