Category: Disaster Recovery

Planning P of Incident Management Framework

(This is Part 2 of a multi-part blog examining the “4Ps” of Incident Management Framework) Before creating Business Continuity plans, an important Planning process must occur.  This Planning process helps identify criticalities (ranking or tiers – including dependencies) and impacts on Reputation, Customers and Regulatory requirements.  Planning results should also…

Aim for Effective Incident Response, Not Just Disaster Recovery

Business disruptions that can’t be contained using Standard Operating Procedures (SOP’s) can be classified as Incidents.  An Incident may cause Disaster Recovery and/or Business Continuity Plans to be invoked. Those invoked activities are an Incident Response. Think of Incident Response in three distinct parts: Activation. Knowing which Plans to invoke…

4 Ps of the Incident Management Framework

Plans should not be the only goal of Business Continuity Management (BCM) programs.  The true end-state of BCM should be to assure that your organization can successfully manage its response to any disruption, the goal of Incident Management. An Incident Management focus has 4 components: Planning – More than just…

Plans are only as Good as the Confidence they Deliver

2017: The airline industry has gotten publicity lately – for reasons they’d rather have avoided: United Airlines forcibly removed a passenger due to overbooking. The resulting furor saw their stock plunge more than 4%. Delta’s 5-hour outage resulted in the 300 cancelled flights and cost of $150 million. British Airways’…

DR Program: 5 Stakeholders

Participating as an observer in an annual DR Exercise, we learned quite a few things that are never the subject of discussions at any industry conferences.  The objective of the DR exercise included restoring Tier 0 & Tier 1 applications (60 Applications) involving 300+ Servers including Unix, Linux, Wintel, Mainframe,…

Data Breach: Initial Incident Response

Industry research shows that 70% of respondents believe Cyber threats are most likely to disrupt businesses.  Whether it is data breach, denial of service or ransomware, these attacks are on the rise. Ransomware in 2016 has cost the industry more than $350 million. Unlike other business disruptions, cyber threats are…

A Game Changer in Disaster Recovery

Ever since IT organizations—both large and small—started injecting ‘agility’ into their already complex technology-driven environment, business risks began to rise gradually. While IT disasters were not uncommon, some were so severe that it crippled an organization’s entire workflow. Meanwhile, emerging as a ray of hope amid these circumstances, eBRP Solutions…

Incident Response – Simplified

Enterprise Contingency Planning has evolved beyond traditional Business Continuity & Disaster Recovery, and is today demanding the creation of a resilient, always-on business operations 24 x 7. Is this deliverable? The Risk Management fraternity believes that through the process of risk mitigation & controls, enterprises can be risk free! (Neither…

Communications in BCM

Effective Incident Management requires communication plans to address – Who needs to know? When should they be updated? What do they need to know? (a) By leveraging communication, BCM programs can be more efficiently managed (b) Different modes of communication – SMS for immediate action; Emails for more detailed responses.…

BIA – Back to Basics

For most traditional BCM programs, conducting a BIA is the de facto starting point. BIA enables planners to rank & stack business processes by their relative restoration priority, whether it be measured by RTO or Restoration Tier. In most instances the RTO, Recovery Tier & RPO are a result of…