During an incident there is constant need or desire for information from many stakeholders: Senior Management wants to know what is impacted, what the response is, what the expected outcome is and when operations will be back to ‘normal’. Line…
You’ve spent years creating Plans and accumulating data in your legacy DRP software. Now you’re no longer sure that old software is capable of providing everything you need. But you assume you face a ‘Hobson’s Choice’: stick with the old…
‘The solution has to be easy to use’. ‘Our end-users log in once, maybe twice, a year to update their business continuity plans and their BIAs’. These are statements we often hear, during preliminary discussions, from BCM managers who reach…
Business Continuity and Disaster Recovery Plans often rely on assumptions (read more about them here). Some Business Continuity plans are very effective response plans but assume that, during an incident, it will be the only plan invoked. That’s a highly…
This is the first in a series of articles highlighting the critical components of Incident Management. Every Business Continuity Management program ought to understand the requirements for effective Incident Management, and do the planning needed to assure their organization can…
The Business Continuity industry, consultants and associations have created a long list of standards, best practices guides, methodologies and certification processes. Sometimes, implementing these recommendations as part of an organizations’ BCM program becomes an obsession or an end unto itself. …
No one can predict when a disruption will happen, nor what the impact will be, what resources will be available, or who might be available to execute the restoration plans. Yet that is the reality of Incident Management planning. So…
At a recent Business Continuity Management conference, one speaker spoke about his experiences and the theme: “the value in the BCM program”. He had worked at a retail supermarket chain that had a robust BCM program with both management buy-in…
Have Disaster Recovery plans? Tested them lately? An organization’s Disaster Recovery Planning program should include periodic Testing and Exercising of their DR Plans. Organizations whose BCM programs are not mature enough, or where their plans are in preliminary stages might…
During the most recent Israeli-Palestinian conflict, the Crisis Management and Business Continuity Management teams of a large enterprise assembled in their US Emergency Operations Center as the first rockets struck Tel Aviv. Their primary concern was not the safety of…