Author: Ramesh Warrier

Passengers on the Titanic didn’t think it could sink.  When it did, there wasn’t room for everyone in the lifeboats.  By slavishly tying your BCM program to industry ‘standards’, you may find yourself adrift during a business disruption.  Standards are only guidelines.  They’re no substitute for the knowledge necessary when disruptions occur. BCM industry standards […]

This is the final installment of our 5 part blog series exploring the value of an Incident Management Framework within a Business Continuity Management program.  This installment – the 4th P – focuses on Program Management: Building an effective Enterprise-wide Business Continuity program requires much more than BIAs and some Plans.  Successful implementation of an […]

Previously, this series focused on Planning & Plan Development- the first 2 of the 4Ps of the Incident Management Framework-. This blog explores the 3rd P: Preparedness. Planning enables Plan development.  Plans should help carry out those strategies in response to outages.  But Plans should not be the end-state of a BCM program. The next […]

(This is Part 3 of a multi-part blog examining the “4Ps” of Incident Management Framework) The previous blog in this series focused on Planning.  One of Planning’s critical outcomes should be identification of critical products and services – and what strategies are likely to successfully restore or resume each service. In their simplest terms, Plans […]

(This is Part 2 of a multi-part blog examining the “4Ps” of Incident Management Framework) Before creating Business Continuity plans, an important Planning process must occur.  This Planning process helps identify criticalities (ranking or tiers – including dependencies) and impacts on Reputation, Customers and Regulatory requirements.  Planning results should also unearth gaps, vulnerabilities and single […]

Business disruptions that can’t be contained using Standard Operating Procedures (SOP’s) can be classified as Incidents.  An Incident may cause Disaster Recovery and/or Business Continuity Plans to be invoked. Those invoked activities are an Incident Response. Think of Incident Response in three distinct parts: Activation. Knowing which Plans to invoke requires an Assessment of what […]

Plans should not be the only goal of Business Continuity Management (BCM) programs.  The true end-state of BCM should be to assure that your organization can successfully manage its response to any disruption, the goal of Incident Management. An Incident Management focus has 4 components: Planning – More than just BIAs and Risk Assessment, planning […]

2017: The airline industry has gotten publicity lately – for reasons they’d rather have avoided: United Airlines forcibly removed a passenger due to overbooking. The resulting furor saw their stock plunge more than 4%. Delta’s 5-hour outage resulted in the 300 cancelled flights and cost of $150 million. British Airways’ system glitch in May stranded […]