This is the final installment of our 5 part blog series exploring the value of an Incident Management Framework within a Business Continuity Management program. This installment – the 4th P – focuses on Program Management: Building an effective Enterprise-wide…
(This is Part 3 of a multi-part blog examining the “4Ps” of Incident Management Framework) The previous blog in this series focused on Planning. One of Planning’s critical outcomes should be identification of critical products and services – and what…
(This is Part 2 of a multi-part blog examining the “4Ps” of Incident Management Framework) Before creating Business Continuity plans, an important Planning process must occur. This Planning process helps identify criticalities (ranking or tiers – including dependencies) and impacts…
Business disruptions that can’t be contained using Standard Operating Procedures (SOP’s) can be classified as Incidents. An Incident may cause Disaster Recovery and/or Business Continuity Plans to be invoked. Those invoked activities are an Incident Response. Think of Incident Response…
Plans should not be the only goal of Business Continuity Management (BCM) programs. The true end-state of BCM should be to assure that your organization can successfully manage its response to any disruption, the goal of Incident Management. An Incident…
2017: The airline industry has gotten publicity lately – for reasons they’d rather have avoided: United Airlines forcibly removed a passenger due to overbooking. The resulting furor saw their stock plunge more than 4%. Delta’s 5-hour outage resulted in the…
Industry research shows that 70% of respondents believe Cyber threats are most likely to disrupt businesses. Whether it is data breach, denial of service or ransomware, these attacks are on the rise. Ransomware in 2016 has cost the industry more…
Enterprise Contingency Planning has evolved beyond traditional Business Continuity & Disaster Recovery, and is today demanding the creation of a resilient, always-on business operations 24 x 7. Is this deliverable? The Risk Management fraternity believes that through the process of…
Effective Incident Management requires communication plans to address – Who needs to know? When should they be updated? What do they need to know? (a) By leveraging communication, BCM programs can be more efficiently managed (b) Different modes of communication…
For most traditional BCM programs, conducting a BIA is the de facto starting point. BIA enables planners to rank & stack business processes by their relative restoration priority, whether it be measured by RTO or Restoration Tier. In most instances…