Author: Jim Mitchell

Plans should not be the only goal of Business Continuity Management (BCM) programs.  The true end-state of BCM should be to assure that your organization can successfully manage its response to any disruption, the goal of Incident Management. An Incident Management focus has 4 components: Planning – More than just BIAs and Risk Assessment, planning […]

2017: The airline industry has gotten publicity lately – for reasons they’d rather have avoided: United Airlines forcibly removed a passenger due to overbooking. The resulting furor saw their stock plunge more than 4%. Delta’s 5-hour outage resulted in the 300 cancelled flights and cost of $150 million. British Airways’ system glitch in May stranded […]

Industry research shows that 70% of respondents believe Cyber threats are most likely to disrupt businesses.  Whether it is data breach, denial of service or ransomware, these attacks are on the rise. Ransomware in 2016 has cost the industry more than $350 million. Unlike other business disruptions, cyber threats are deliberately engineered and cyber criminals […]

Ever since IT organizations—both large and small—started injecting ‘agility’ into their already complex technology-driven environment, business risks began to rise gradually. While IT disasters were not uncommon, some were so severe that it crippled an organization’s entire workflow. Meanwhile, emerging as a ray of hope amid these circumstances, eBRP Solutions identified that although there were […]

Enterprise Contingency Planning has evolved beyond traditional Business Continuity & Disaster Recovery, and is today demanding the creation of a resilient, always-on business operations 24 x 7. Is this deliverable? The Risk Management fraternity believes that through the process of risk mitigation & controls, enterprises can be risk free! (Neither we, nor Murphy, subscribe to […]

Effective Incident Management requires communication plans to address – Who needs to know? When should they be updated? What do they need to know? (a) By leveraging communication, BCM programs can be more efficiently managed (b) Different modes of communication – SMS for immediate action; Emails for more detailed responses. Using an Emergency Notification System […]