Privacy Policy | eBRP Solutions Network Inc.

Privacy Policy

eBRP Solutions Network Inc. is committed to protecting the privacy of visitors to www.ebrp.net and users of the eBRP Suite platform.

1. Who we are

eBRP Solutions Network Inc. (“eBRP”, “we”, “us”, “our”) is a software company incorporated in Ontario, Canada. We develop and operate eBRP Suite, an enterprise Business Continuity Management and GRC platform. Our website is www.ebrp.net.

For privacy inquiries, contact us at: info@ebrp.net

2. Information we collect

We collect personal information in the following circumstances:

  • Contact and demo requests: When you submit our contact form, we collect your name, work email address, organization, job title, phone number, industry sector, and the nature of your enquiry.
  • Event registrations: When you register for a webinar or event, we collect your name, email address, and organization.
  • Email communications: When you email us directly, we retain your contact details and correspondence.
  • Website analytics: We use Google Analytics 4 to collect anonymized usage data — pages visited, session duration, geographic region, and device type. This data does not identify individual users.
  • Platform users: If your organization is an eBRP Suite customer, your user account data is governed by the data processing agreement between eBRP and your organization.

3. How we use your information

We use the personal information we collect to:

  • Respond to demo requests, enquiries, and support tickets
  • Schedule and conduct product demonstrations and proof of concept engagements
  • Send event invitations and webinar notifications (where you have opted in)
  • Improve our website and understand how visitors use it
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Legal basis for processing (GDPR)

For individuals in the European Economic Area or the United Kingdom, our legal basis for processing personal data is:

  • Legitimate interests: responding to enquiries from businesses about our software products
  • Contract: performing a contract or taking pre-contractual steps at your request
  • Consent: sending marketing communications (where consent has been given)

5. Data retention

We retain contact enquiry data for up to 3 years from the date of last contact. You may request deletion of your data at any time by emailing info@ebrp.net.

6. Cookies

Our website uses the following cookies:

  • Analytics cookies (Google Analytics 4): anonymized usage tracking. You may opt out via your browser settings or the Google Analytics opt-out browser add-on.
  • Functional cookies: session management and form functionality. These are essential for the site to operate correctly.

We do not use advertising cookies or third-party tracking cookies for remarketing purposes.

7. Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent (where processing is based on consent)

To exercise any of these rights, email info@ebrp.net. We will respond within 30 days.

8. Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. eBRP Suite uses industry-standard encryption, role-based access controls, and full audit logging for all platform data.

9. Third-party services

Our website uses Google Analytics 4 (Google LLC, USA). Google processes analytics data subject to Google’s privacy policy. We have enabled IP anonymization in our Google Analytics configuration.

eBRP Suite is hosted on Amazon Web Services (AWS) for cloud-deployed customers. AWS data processing is governed by the AWS Data Processing Addendum.

10. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

Privacy enquiries

eBRP Solutions Network Inc.
Toronto, Ontario, Canada

Email: info@ebrp.net