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Product brochure

Resilience you can prove, for a world you can't predict.

The resilience management assurance platform for enterprises that cannot afford to be wrong.

12 pages, PDF, 1.3 MB

The eRMA spine: a fishbone whose head is the service. Ribs above are the program (risk, BIA, strategy, plan, exercise); ribs below are what the service depends on (people, process, technology, facilities, suppliers).
Why now

The world changed. The method didn't.

Trade wars, inflation shocks, cyber-attacks, conflict and civil unrest no longer arrive one at a time. Yet most programs still follow a fixed methodology, step by step, with plans on a shelf and one exercise a year.

What we stopped believing

Follow the methodology, one step at a time.Start wherever your program needs to. Everything converges.
A plan is written once and filed.Plans that are actionable, repeatable and kept current.
Exercises disrupt the business, so we run one a year.Simulate and exercise as often as you need, disrupting nothing.
A written plan means we can recover.Only a demonstration counts as proof.
Risk lives in a heat map.Risks ranked by what they threaten.
Compliance is a project before the audit.Compliance is an output of the work.

Regulators have already changed the question, from "Do you have a plan?" to "Prove you can stay within tolerance." eRMA is built to answer it.

Start anywhere. Every plan, scenario, exercise, risk and control converges on one realistic picture of your resilience.
Why eRMA

Build it. Sustain it. Prove it.

eRMA is the platform to build, sustain and evidence operational resilience, designed from first principles around three promises.

1. An experience people choose to use

Graphical

Act on maps, graphs and timelines, not forms. Drag, link and choose on the picture.

Minimalist

Asks only for what it doesn't already know. Less typing, nothing entered twice.

Intuitive

What matters sits where your eye lands. Menus follow your task. Easy to pick up.

Value-driven

Every screen answers a question: for today's work, for operations and for the boardroom.

2. The complete resilience lifecycle

BUILDSUSTAIN Understand Assess Prepare Respond Govern what you depend onimpact and riskoptions, plans, exercisesalert to closed recorddashboards, compliance EVIDENCE recorded as the work is done: approvals, tests, exercises, incidents, Recovery Proof Every exercise, incident and finding feeds the next cycle

3. Secure, scalable, flexible

Designed for global enterprises, government and risk-averse organizations.

Secure
  • Vulnerability-scanned code
  • SSO, PKI and CAC sign-in
  • Encrypted, role-based access
  • An audit trail on every change
Scalable
  • No caps: users, employees, sites
  • Scales with your infrastructure
  • One org tree, with roll-ups
  • Federated across agencies
Flexible
  • Start with IT disaster recovery
  • Add BC, cyber, storm, ERM, GRC
  • On-premise, hybrid or hosted
  • On AWS or Azure, or air-gapped
One source of truth for resilience, from daily operations to executive decisions.
Understand

Our dependencies are in a spreadsheet somewhere.

You can't protect what you can't see.

eRMA maps every service down to the people, places, suppliers and systems it runs on, and shows what breaks next when one of them fails.

The eRMA Impact Map focused on one process: the locations, processes, applications, suppliers, servers and databases it depends on, and the customers it serves.

eRMA Impact Map.

Draw it, don't type it

Link records by dragging them on a canvas. The map builds as you work.

See the blast radius

Pick any record and see everything upstream and downstream, before it matters.

Know where it is

The Geo Map places every record and shows which live hazards are heading its way.

Understand

Third-party risk belongs to procurement.

Your suppliers' outages are your outages.

One organization tree and one third-party register show who owns what, who you depend on, and where too much depends on too few.

The organization tree: an enterprise and its lines of business, with the people and units below each one.
The third-party register: concentration by provider, showing how many critical services and processes rely on each supplier.

Organization tree and third-party concentration.

Restructure, no rework

Move, merge or retire units with an effective date. Ownership and roll-ups follow.

Concentration in sight

See how many critical services rely on one supplier, and export the register for regulators.

Sites that know limits

Hours, holidays, alternate sites and live status, from Normal to Evacuated.

Assess

A heat map is risk management.

Stop coloring squares. Rank what threatens delivery.

Impact and risk are assessed continuously, not once a year. Every risk is its own record, linked to the services it threatens, backed by outside intelligence and ranked by what it puts at stake.

eRMA Risk Management heat maps: risks by likelihood and impact before controls and after them, with counts by band and the appetite line.

eRMA Risk Management, inherent and residual.

Impact stays current

The BIA follows every change beneath a service, so objectives never go stale.

Ranked, and explained

A priority score shows why each risk ranks where it does.

Intelligence, not guesswork

Licensed hazard sources suggest a likelihood for every site. People decide.

Approved, not assumed

Ratings go up an approval chain. Accepting a risk above appetite needs an approver and an expiry date.

Early warning

Key risk indicators raise a breach the moment a threshold is crossed.

Controls proven

Tests with segregation of duties. A failed test raises an action.

Prepare

A plan is a document, written once and filed.

Plans you can act on, repeat and keep current.

Plans in eRMA are tied to live data, scoped by scenario and put in order against each other, so the next disruption meets a plan that already knows your enterprise.

A plan schedule in eRMA: four procedures on a timeline, the designed plan recovery time of 3 hours 7 minutes and its critical chain.
The eRMA live strategy screen for one service, with a recovery line against its objectives and the options available.

Plan schedule and live strategy.

Actionable

One procedure at a time, with a timeline and a designed recovery time on every plan.

Repeatable

A scenario sets the scope once. Every exercise and every incident reuses it.

Maintainable

When a team, site, application or supplier changes, the plans that rely on it are prompted for review.

Options tested first

Every recovery option is tested against the objectives before it goes into a plan.

Prepare · Prove

Exercises disrupt the business, so we run one a year.

Rehearse the disruption without causing one.

Simulate, exercise and replay as often as your program needs, without touching production, and turn every run into evidence.

The Plan Sequencer timeline for an infrastructure recovery scenario: plans grouped by what they recover, with RTO markers.
The eRMA Recoverability page: services Proven, Declared or Unknown, with the tolerance and last demonstrated time for each.

Plan Sequencer and Recoverability.

Simulate the timeline

Play a scenario's recovery sequence and see exactly where it misses the RTO.

Exercise safely

Every exercise runs as an exercise incident, measured against RTO, with nothing real disrupted.

Ask what if

Pick what fails and see, in one sentence, what still holds.

Every run counts. Services move from Declared to Proven only on evidence.
Respond

The plan is the response.

Disruption doesn't follow the script. Your response shouldn't have to.

From the first alert to a closed record with evidence: live hazards, the services at risk, the people who need help and every decision made, in one picture.

The eRMA Geo Map at world view: records grouped by place across North America, Europe, Asia and Australia, with live disaster feeds listed beside the map.

eRMA Geo Map with live feeds.

One live picture

Tasks, issues, messages and decisions, updated for everyone at once.

People first

Roll call finds who is safe and who needs help, wherever they are.

Seen before it arrives

Live feeds near your sites. Draw a footprint and open an incident from the map.

Every incident ends as evidence, and feeds the next cycle.
Govern

The board gets an annual report.

Everything converges on one answer: can we keep delivering?

Plans, exercises, risks, controls and incidents roll up into one realistic resilience posture, for every unit, every line of business and the board, on any day.

The Can We Keep Delivering dashboard: important services with recovery time against tolerance.

Can We Keep Delivering? dashboard.

For the executive

Posture, coverage, top risks and incidents, on one page.

For every unit

Heat maps and scorecards for every line of business, with drill-down.

For the boardroom

Board packs, snapshots and trends, ready to print and export.

Govern

Compliance is a project before the audit.

Compliance is the output, not the project.

Trace every obligation to the controls that meet it, the tests that prove them and the evidence on file. The audit becomes a report, not a scramble.

The eRMA traceability map from DORA to one process: regulation, obligations, the record, its controls, their tests, the evidence and a finding, linked left to right.
The eRMA compliance heat map: regulations against services, each cell showing how compliant that service is.

Traceability map and compliance posture.

Obligations on record

Every regulation and obligation applies to the services, processes and sites it governs.

Test once, comply many

One tested control satisfies many obligations. Signed content packs keep the rules current.

Findings to closure

Every gap becomes a finding, closed only when an independent validator agrees.

Aligned with ISO 22301, ISO/TS 22317, ISO 31000 and ISO 27001, and supports regimes such as DORA, SOX, GLBA, FFIEC, SAMA and CBUAE.

Imagine your program running like this.

Bring a business service you care about. We'll take it from its dependencies to proof, live.

ServiceBIARiskStrategyPlanExerciseIncidentProof dependencies mappedRTO and MBCO setranked and treatedoptions tested procedures in ordermeasured against RTOlive responseevidence on file

Get the brochure (PDF)  ·  For air-gapped sites, eRMA Portal Services delivers content by signed bundles. Get the Portal Services brochure (PDF)

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