SERVICES

Experienced and Knowledgeable Experts Provide Help When It’s Needed

eBRP Suite is the Business Continuity Management(BCM) product of choice for forward-thinking companies like financial institutions, manufacturers, retailers, government agencies, non-profits and utilities, from the Fortune 100 to small-to-medium enterprises.

Regardless of industry or size, some eBRP customers need help getting their program up and running quickly. When a Toolkit customer has a requirement, eBRP’s Professional Services Team can provide supplemental, customized assistance wherever needed:

  • Installation assistance
  • Initial Quick Start deployment
  • Developing governance rules
  • Conducting BIA’s (both interviews and surveys)
  • Creating custom plan templates
  • Migrating existing plans from other media or legacy software
  • Developing (and delivering) customized Training curricula
  • Creating internal awareness and communications programs

Our Professional Services Team is composed of experienced eBRP Suite and BCM Subject Matter Experts. Our Team has years of project management experience and extensive knowledge of both Business Continuity and IT Disaster Recovery Planning. Because of eBRP’s diverse customer profile, our Professional Services Team has experience in a variety of industries and applies lessons learned and best practices from their extensive experience.

Support

Our products can only be as good as our support, and our support is best-in-class. Support via our toll-free phone, email and our on-line Help Desk are just part of our customer support infrastructure. read more →

Program Management

Your BCM program has business goals and objectives. You also have compliance requirements, auditors and customers competing for your attention. read more →

Training

While eBRP Suite is intuitive and easy to use, structured training programs can save you time and maximize usage throughout your organization. read more →

Plan Migration

Don't lose your plans, move your plans! Our team can move your existing legacy plans from other software or media into eBRP Suite read more →

Quickstart

Get the eBRP Suite up and running in no time with our Quick Start package; ramp up your analytical intelligence, plan development and much more - quickly. read more →