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eBRP Suite – CommandCentre
CommandCentre builds on the data and the Plans in the Toolkit and provides Incident Managers the Decision Support, Collaboration, Communication and Monitoring tools needed for the successful resolution of any disruption. Responders can interact and access plans using smart-devices.
Move your BCM program from compliance-centric to Incident Ready – prepared to respond to any disruption.
CommandCentre is an integral component of the eBRP Suite and supports the Incident Management component of the BCM lifecycle. CommandCentre can be deployed for BCP Table-top exercising, IT DR testing, scenario simulation and/or in response to real disruptions.
The data gathered during BIAs and Business Continuity & Disaster Recovery Plans created in Toolkit is leveraged by CommandCentre for Incident Response and Incident Management. Intelligence built into CommandCentre helps in reconciling the asset interdependencies and provides valuable decision support for Incident Commanders.
Gantt charts and the critical path optimization ensure that the responders and incident Management Team collaborate in real-time. Role-based My-To-Do tasks, Integrated Notification and Smart-Device accessibility allows responders to collaborate from any location for efficient Incident Response.
You don't know if a plan is viable until you test it. CommandCentre provides testing and plan exercising functionality to get verifiable results.
CommandCentre reconciles data from the BIA, supplies upstream-downstream dependencies and real impacts to the Incident Management Teams along with suggested response plans for activation.
The key to effective Incident Management is timely communication, collaboration and exchange of information between responders, Crisis Managers and Incident Commanders.
CommandCentre can automatically ‘push’ restoration task status, recovery time estimates and related information to stakeholders in real-time – enabling Incident Managers to concentrate on managing, not answering phones.
Responders are notified based upon the plans that are activated and the skills required to effectively
No matter how thoroughly BCPs & DRPs has been developed, every possible variations can never be anticipated. CommandCentre lets Responder Teams raise issues and help Incident Managers resolve them.
Within CommandCentre, all incident response activities are logged with date/time, responder name, action and comments for audit and post-mortem analysis.
After a major disruption, 10, 50, 100 or more Plans might be invoked concurrently. CommandCentre enables Incident Managers to easily monitor their status and manage activities for efficient response.
CommandCentre leverages modeling & dependency data to enable real-time Impact Analyses of downstream impacts – to Business processes, IT services, people, facilities and customers.